If for any reason you are not satisfied with your purchase from ModSkinNYC.com, you may return the unused portion for a refund. We accept returns within 14 days of purchase for products purchased from ModKkinNYC.com only. If you have any questions or need assistance with your return, please call us at: 1 (800) 513-5276.
To return an item, please follow these steps:
- Go onto My Account and initiate return, or follow the steps below.
- Fill out the return section of the invoice and place it inside the return package.
- Please address returns to: Mod Skin NYC, Returns Department, 200 W 57th St. Suite 504, New York, NY 10019
- For your protection please send your return via insured UPS Ground. We are not responsible for return packages that are lost in transit.
- Please allow 7-10 business days for return processing. An email will be sent you to confirm that your return request has been processed.
- Please note that shipping and handling are not included in refunds.
- Please note that ModSkinNYC.com Gift Cards may not be returned.
We offer free 3 day shipping on all orders over $50.00. Please note that shipping time is not the same as total delivery time. Please add 1-2 business days processing time for all orders. Please note that shipping costs are non-refundable.