If for any reason you are not satisfied with your purchase from, you may return the unused portion for a refund. We accept returns within 14 days of purchase for products purchased from only. If you have any questions or need assistance with your return, please call us at:  1 (800) 513-5276.

To return an item, please follow these steps:

  • Go onto My Account and initiate return, or follow the steps below.
  • Fill out the return section of the invoice and place it inside the return package.
  • Please address returns to: Mod Skin NYC, Returns Department, 200 W 57th St. Suite 504, New York, NY 10019
  • For your protection please send your return via insured UPS Ground. We are not responsible for return packages that are lost in transit.
  • Please allow 7-10 business days for return processing. An email will be sent you to confirm that your return request has been processed. 
  • Please note that shipping and handling are not included in refunds.
  • Please note that Gift Cards may not be returned.


We offer free 3 day shipping on all orders over $50.00. Please note that shipping time is not the same as total delivery time. Please add 1-2 business days processing time for all orders. Please note that shipping costs are non-refundable.